Cyber Security Training Program

Cyber Security Incident Response Plan Training For Every Employee

A robust response plan only gets you so far. Make sure every person on your team is armed and ready to implement.


Be proactive with an effective cyber security incident response

Cybersecurity incidents are now a given for businesses. It's no longer a matter of if, but when. Making sure your team is ready to deal with a cyber attack, respond to threats, and can mitigate the damage from attacks is critical.

That's where a strong cyber incident response plan comes in - a critical part of your information security policy that gives your team guidelines on how to prepare for cyber threats, detect attacks in motion, analyse the damage, lock down vulnerabilities, and recover from losses.

But it's not enough to simply write an incident response process and hope your team gets on board. CyberSafe's module on Cyber Security Incident Response Plan Training teaches your team how to effectively action the response plan and reduce your losses.

Cyber security incident response planning
Armed and ready incident response teams

Armed and ready incident response teams

Robust incident response plans require team buy-in. They're your first line of defence, your eyes and ears on the ground, so they need to fully understand what they're being asked to do. Failing to properly prepare your team will leave them scrambling in the event of a cyber attack, unable to respond quickly to lock down the security breach, increasing the cost of damages from data loss and other risks.

So, how do you get your team ready to defend your business?

Effective incident response plan phases

Learn the phases of an effective incident response plan

Step one is taking them through the critical elements of a strong plan, and making sure they are familiar with all the incident response phases. Once they understand what’s required, they'll be able to help with incident response planning, allowing them to feel more invested in the strategy, and more confident in responding to cyber threats.

Our module walks teams through a detailed incident response plan template and covers all major areas of business operations. From the preparation phase where incident response procedures are formalised, to the gamut of post-incident activities where they'll learn to prepare for future attacks.

Cyber incident response team roles

Define the roles of the response team

Effective incident response teams are like a well-oiled machine, every gear in place, working in harmony - a carefully balanced system. Part of incident response planning should be to assign various roles to the team and make sure each employee knows their part to play. Who's in charge of closing a data breach? Who can champion analysing and addressing future incidents? And so on.

Our training shows teams the essential roles of a robust security team, and what's required of them in every phase. This ensures that in the event of an attack, your team can roll out the plan quickly and effectively, reducing the amount of time you're at risk.

Implementing an incident response plan

Put the learning into practice

It's one thing to have your team build a strong cyber security incident response plan. It's another thing to actually roll it out. Under the pressure of a cyber threat, things can still go wrong, especially if they're not familiar with the actual steps and processes.

Our training wraps up with mock cyber incidents your team will need to respond to. As they say, practice makes perfect, and this gives your incident response team an opportunity to walk through each phase in detail, see how a security event unfolds, test their communication plan, and strengthen their response.

Find the perfect plan. Secure your business.

Get your team ready for evolving cyber threats with fast, effective, scalable security training.

cyber security incident response Cybersafe International

Why CyberSafe International?

With decades of experience helping Australian organisations deal with cyber threats, we've got our incident response plan template working pretty smoothly. We've put all that experience, and our tried-and-tested implementation strategies, into this training module. With our incident response plan training, you get:

  • A program built on the Australian Government's Essential Eight
  • Detailed steps on implementing a cyber security incident response plan
  • Practical examples to help employees deal with similar attacks
  • CPD-accredited content for total quality assurance
  • Bite-sized, self-paced lessons that easily fit into employee schedules
  • Regulatory compliance advice and best practice on cyber security

And so much more! From just USD$2 per employee, you'll get full access to our module on Cyber Incident Response Plan Training and nine other essential topics to get your team fully equipped for all cyber threats. 

Frequently Asked Questions

A robust cyber security incident response plan covers four essential stages:

  1. The preparation phase: This is where you decide who is going to be on the incident response team and what their roles are, and formalise the incident response process your team will follow. This includes forward planning for different types of cyber attacks with a detailed risk assessment, setting up a strong communication plan and bolstering existing network security to reduce risks.
  2. The detection and analysis phase: This is triggered when a cyber attack occurs. The incident response team you equipped in the first phase works out how to respond to the incident, assesses the damage from a data breach, identifies what sensitive data may have been affected, looked at affected systems to see what vulnerabilities have been exposed and so on.
  3. The recovery phase:Now that the issues have been identified, your response team works to patch things up. Fixing affected systems, trying to recover sensitive data and lock down data leaks, reducing the impact on business operations, communicating with the rest of the organisation, and so on. Basically, they're working to contain the damage in as little time as possible, and following the incident response plan you set in phase one will help keep things running smoothly.
  4. Post-incident activities: The final phase, where your team works with you to review the incident and its fallout, assess the scale of damage and how well your cyber security incident response plan worked, and discuss how to make it more effective in the event of future attacks. At the end of this phase, you should have an even more effective strategy, that should be tied with further training as required.

It's not possible to plan for every type of cyber threat. Your cyber incident response policy is merely a guide to help teams quickly and effectively respond to an attack and mitigate damage. Your cyber incident response procedures should follow a template that covers major phases of incident response (planning, detection, recovery and future-proofing) that can be adapted to different types of attacks.

This should also be paired with a strong disaster recovery plan in the event of a much larger disaster or threat, as cyber attacks aren't the only threat to your cyber security.

There are some key elements that need to be in your cyber security incident response plan:

  • A detailed risk assessment of all normal operations that helps employees understand the types of vulnerabilities they should be aware of.
  • The key team members that form the incident response team, and their contact information.
  • Types of security incidents that this incident response plan will address.
  • An inventory of assets and resources that can be dedicated to incident response.
  • The sequence of information flow that forms the basis of a clear communication plan, so all stakeholders are aware of what's happening and their role to play.
  • A series of public statements, or a template, so that quick stakeholder communication can be done after a cyber incident to keep customers reassured.